What types of products do you offer?

I specialize in custom decorated sugar cookies and cookie cakes. Each piece is handcrafted and designed to be a work of art that compliments your event.

Frequently Asked Questions

General Questions

Where are you located, and do you offer delivery or pickup?

I am located in Vail, Arizona, operating from a licensed residential bakery. Pickup is available by appointment, and delivery can be arranged for select orders.

How far in advance should I place an order?

I open my booking calendar in three-month increments to keep things organized. For most custom orders, this works perfectly. However, for large orders, weddings, or corporate events, the earlier the better - sometimes 6-9 months in advance may be necessary to ensure availability. You're always welcome to inquire early, and we can discuss your timeline and options.

How can I contact you for an order or question?

I can be reached through our website or email at thebougiebakeraz@gmail.com. Please do not submit inquiries through social media.

How should I store my cookies to keep them fresh?

Our cookies are heat sealed for freshness and can remain exactly as packaged until you're ready to enjoy them. Store cookies in a cool, dry place, away from direct sunlight. Please do not refrigerate and do not leave cookies in a car, as temperature changes can affect both texture and appearance. For the best experience, cookies are best enjoyed within two weeks of pickup.

Do you offer gift packaging or shipping?

A variety of gift packaging options are available, including satin bows and assorted gift boxes, to suit your needs. Gift packaging is an add-on service and that requires additional planning and cost.

At this time, shipping is not permitted under Arizona law.

Custom Orders

Can I customize the design of my cookies?

Absolutely! You're welcome to send inspiration photos, invitation images, or decor ideas, and I'll design a cohesive set that reflects your vision. You can certainly highlight elements or details you'd like included, but the final overall design will be curated by me to ensure everything is harmonious and visually stunning. This allows me to make artistic choices that bring your custom order to life beautifully.

Can I request a specific flavor or dietary modification?

At this time, I offer one signature sugar cookie flavor, carefully crafted to be unique, delicious, and unlike any sugar cookie you've ever tasted. Because of the artisanal nature of my cookies, I'm unable to accommodate dietary restrictions or alternative flavors at this time.

How do I provide inspiration or photos for a custom order?

Simply email images and I'll review your ideas to ensure we capture your vision.

Presale Orders

What is a presale, and how does it work?

A presale is a way to reserve specially curated cookies in advance, offering a variety of options throughout the year without the commitment of a fully custom set. Presale items may include individual cookies, mini cookie sets, or cookie cakes, typically ranging from $3.50 - $50. You can select from these ready-designed options and secure them ahead of time, ensuring you get your favorites before they sell out. It's a flexible and convenient way to enjoy my cookies for holidays, seasonal events, or special occasions.

Can I change or cancel my presale order?

Presale orders cannot usually be canceled due to the limited production window, but adjustments may be possible - please contact me as soon as possible.

When and how do I pickup my presale order?

All presale orders have a predetermined pickup date and time, listed on the order form. If you're unable to make that time, please contact me before placing your order to see if an alternative can be arranged. The exact address and instructions are included in your order confirmation. On the day of pickup, please contact me when you arrive, and I will personally bring your order to your vehicle. Do not come directly to the residence - this ensures a smooth, professional experience for everyone.

What customization is available for cookie cakes?

Cookie cakes are intentionally limited in customization to provide a simple, stress-free ordering experience. Customization is typically limited to accent color choice.

For birthdays, I include mini cookies in a coordinated birthday themed featuring a "Happy Birthday" cookie in the center. Similar styles may be available for other celebrations such as graduations or holidays, using cohesive colors and designs. Specific character requests, logos, or detailed designs are not available for cookie cakes.

What are cookie cakes?

Think cookie, but better. Our 8" round cookie cakes are thick, chewy chocolate chip cookies with a perfectly crisp edge and soft, gooey center. They're topped with our silky vanilla buttercream and finished with six mini sugar cookies. Designed to accompany any occasion, cookie cakes are a fun, semi-custom option that's rich, balanced, and indulgent without being overly sweet.

Cookie Cakes

Do you accept corporate or large volume orders?

Yes. I have extensive experience handling corporate and large-volume orders, which require a high level of planning, precision, and attention to detail. I've successfully completed orders as large as 1,200 cookies, ensuring consistency, quality, and flawless presentation throughout.

Can you brand cookies with company logos or special designs?

Yes! I offer fully branded cookies, including company logos, custom designs, and coordinated color palettes. For these orders, we'll plan the details together, and I'll provide my expertise and guidance throughout the process to ensure your branding is represented beautifully. For clients who prefer more involvement, I'm happy to collaborate closely while maintaining a polished, cohesive final design.

Corporate Orders

How do you accept payment?

Payment is accepted via Zelle. Once your order is confirmed, I will send a payment request directly to you. Orders are not secured until payment has been received.

Pricing & Payment

Is a deposit required for custom orders?

For most custom orders, payment in full is required in order to secure your date on my calendar. For larger orders, and by approval, a 50% non-refundable retainer may be accepted, with the remaining balance due 30 days prior to the scheduled pickup or delivery date.

How much do custom orders cost?

Regular custom orders start at $84 per dozen, with a two-dozen minimum. This includes handcrafted, fully designed cookies, created with attention to detail, color, and cohesion. Unlike other bakeries, I do not offer "basic" or tiered design options - every cookie is a bougie, artisanal creation, focused on artistry and visual impact.

Corporate orders start at $96 per dozen, also with a two-dozen minimum. Corporate orders involve additional communication and planning to ensure your branding, logo, or company colors are represented perfectly. Depending on the client need, I may provide a mock-up of designs for approval. These orders typically require more collaboration, as branding and logo cookies demand extra skill and attention to detail.